Privacy Policy
1. Introduction
At Fabnest Building Groups (“we,” “us,” “our”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.fabnest.com.au and use our services related to home building and construction. By accessing or using our website, you agree to the practices described in this Privacy Policy.
We ensure that our data practices comply with the General Data Protection Regulation (GDPR) and Australian privacy laws, including the Privacy Act 1988 (Cth).
2. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identification Information:
When you contact us, fill out forms, or make inquiries through our website, we may collect personal information such as:- Name
- Email address
- Phone number
- Address
- Details about the services you’re interested in (e.g., home building, construction services)
- Usage Data:
We collect non-personal data when you visit our website, such as:- IP address
- Browser type
- Referring/exit pages
- Date and time of visits
- Pages viewed on our site
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to improve user experience. Cookies are small files placed on your device that help us recognize you on future visits and monitor your preferences.
You may configure your browser to reject cookies, but this may impact the functionality of our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide services:
We use your personal information to communicate with you, answer your inquiries, and provide home building and construction services. - To improve our website:
Usage data helps us enhance the functionality and performance of our website. - To send marketing communications:
With your consent, we may send you promotional emails, newsletters, or offers related to home building and construction services. You can opt-out of marketing emails at any time by clicking the unsubscribe link at the bottom of our emails.
To comply with legal obligations:
We may use your data to comply with legal requirements, respond to requests from law enforcement, or protect our rights.
4. Lawful Basis for Processing Personal Data
Under the GDPR, we process personal data based on the following lawful bases:
- Consent: We may process your data based on your consent, especially for marketing purposes.
- Contractual necessity: We process data to fulfill our contractual obligations with you, such as providing our home building services.
- Legal obligation: We may process personal data to comply with applicable laws and regulations.
- Legitimate interests: We may process data for purposes such as improving our services, marketing our business, and securing our website.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties for the following purposes:
- Service Providers: We may share your information with third-party vendors, such as payment processors, website hosting providers, and customer service tools, to help us run our business efficiently.
- Legal Compliance: We may disclose your personal information to comply with applicable laws, legal requests, or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
We ensure that any third parties we work with respect the privacy and security of your information and comply with GDPR regulations.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting obligations. If you request that we remove your data, we will comply with your request, subject to applicable legal or regulatory requirements.
- Service Providers: We may share your information with third-party vendors, such as payment processors, website hosting providers, and customer service tools, to help us run our business efficiently.
- Legal Compliance: We may disclose your personal information to comply with applicable laws, legal requests, or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
We ensure that any third parties we work with respect the privacy and security of your information and comply with GDPR regulations.
7. Security of Your Information
We use reasonable physical, technical, and administrative measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take steps to protect your data.
8. Your Data Protection Rights
As a data subject under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data that we hold.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information that is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you, under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us at admin@fabnest.com.au. We aim to respond to your request within 30 days.
9. International Data Transfers
As an Australian-based company, Fabnest Building Groups may transfer your personal data outside of the European Economic Area (EEA) or Australia. We ensure that any data transfers are made in compliance with GDPR standards, including implementing appropriate safeguards like the Standard Contractual Clauses or other legal mechanisms.
10. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect or process personal data of children. If you believe we have collected data from a child, please contact us immediately at admin@fabnest.com.au so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the effective date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
12. Contact Us
If you have any questions about this Privacy Policy or our data processing practices, please contact us at:
Fabnest Building Groups
PO Box No. 32, Mickleham 3064, Australia
Email: admin@fabnest.com.au